Terms of use

1. Who we are

Next-End is run by Next-End LTD, a company registered in England and Wales (company number 17513884). Our address is 49, Level One, Basecamp Liverpool, Jamaica Street, Liverpool L1 0AH, United Kingdom. Email: support@next-end.com.

The person in charge of online safety at Next-End is Matthew Gann, the company's director. He reads the reports, makes the decisions and answers complaints.

By creating an account you agree to these terms. Our privacy policy explains how we use your information. If you don't agree, please don't create an account.

2. Who can use Next-End

You must be at least 13 to have an account. We don't allow anyone under 13.

Some people under 18 get fewer social features. Social features are the feed, Explore, posting, comments, following and a profile other people can see. Scoring is never switched off: if social features aren't open to you, you can still score, keep your equipment and history, and back them up.

Next-End is only open in these countries for now. It isn't offered in the European Union or European Economic Area yet. In a few US states the law requires an age signal from the App Store before social features can open.

What changes with age

• Aged 13 to 15 (where social features are open): your profile is always private and you can't make it public. You don't appear in general search; people can find you only by typing your exact handle. You approve every follower.
• Aged 16 or 17: your profile is private to start with. You can choose to make it public.
• Under 18: only your approved followers can comment on your posts.
• Aged 18 or over: you choose your own settings.
• Nothing is made public for you when you get older. Your settings stay as they are until you change them.

How we check age

When you sign up we ask your country and your date of birth. Your date of birth is private and never shown to anyone. Where Apple gives us an age range from your phone, we use that too. If the two disagree, we use the younger age. We don't ask for ID, so someone could give a false age. We act when we find out.

If we think an account is under the minimum age. Anyone can tell us at support@next-end.com. A report on its own changes nothing. We look at it within 24 hours. If it seems likely, we may switch off social features for that account while we check, and ask for reasonable proof. If the account is confirmed to be under the minimum, we close it, tell the owner, and give them the chance to tell us we have it wrong (section 7.3).

You can't change your date of birth or country to get round a limit. If you made a mistake, email us and we will look at it.

3. Your account

• Keep your password to yourself. You are responsible for what happens on your account.
• Give true information where we ask for it.
• One person, one account. Don't pretend to be someone else.
• You can always score, even offline, whatever else happens to your account, unless it is banned.

4. Keeping you safe

Next-End is a scoring app with a small social side. It has no direct messages, no groups and no video. You can't post links that people can tap, and strangers can't message you. Posts and profiles are only seen by people signed in to Next-End, and we don't publish them on the open web. Anyone who can see a post can still take a screenshot, so think before you post.

Even so, harmful things can be posted. Sections 5 to 9 explain the rules and what we do about them. If you see something, report it (section 7).

5. Illegal content and how quickly we act

Illegal content is never allowed on Next-End.

All illegal content

We don't scan posts. We find illegal content in two ways: someone reports it, or we see it while reviewing something. Once we judge something to be illegal, we hide or remove it straight away. Reports are dealt with in this order: anything that puts a child at risk first, then threats to people, then everything else, oldest first. We aim to review every report within 24 hours.

Terrorism content

Content that supports or praises terrorism, or content made by or for a banned terrorist group.

• Keeping it off Next-End: it is banned. We treat it as a threat to people, so reports about it come straight after child safety and ahead of the ordinary queue. If it is terrorism content we remove it, may close the account (section 8) and tell the police where the law or the risk requires.
• Taking it down: we aim to remove it on the same review, within 24 hours of the report, and sooner if we see it earlier.

Child sexual exploitation and abuse (CSEA), including grooming

Sexual images of children, and anyone trying to get a child to do or share anything sexual.

• Keeping it off Next-End: it is banned and is our first priority. We review these reports first and straight away. There are no private messages and no groups, which limits grooming, though we don't claim it stops it.
• Taking it down: we remove access to it at once. We don't copy, download or forward it. We report it to the National Crime Agency, as the law requires, and keep what the law tells us to keep for as long as the law says. Where a child is in danger we tell the police.

Other illegal content

For example threats, harassment and stalking, hate crimes, sharing intimate images without consent, fraud, selling illegal drugs or weapons, and encouraging suicide.

• Keeping it off Next-End: it is banned. We review these reports within 24 hours, with threats to people first.
• Taking it down: if it is illegal we hide or remove it when we review it. We may close the account for serious or repeated cases. If someone may be in danger we suggest they contact the police, and we keep the evidence.

6. Content that isn't allowed, and how children are protected

The kinds of content below are not allowed for anyone, including adults. Banning them for everyone is how we protect children from them.

What's fine: archery equipment (bows, arrows, quivers, targets), normal shooting, competitions, coaching and talking about the sport. A photo of you with your bow is fine.

What we do for each kind below: we remove it when we find it or are told about it, and aim to review reports within 24 hours. We may close the account of anyone who posts it, for serious or repeated cases. Under-16s are always private, so strangers can't browse their posts. We can't promise a child will never see something, but we aim to take it down quickly once it is reported.

Pornography

Pornographic images or writing, and sexual content meant to arouse, including made-up or AI images. Banned at every age.

Suicide, self-harm and eating disorders

Content that encourages, praises or gives instructions for suicide, self-harm or eating disorders, or shows them in a way that could encourage them. You can talk about your own struggles if it isn't graphic and doesn't encourage anyone else. We remove anything graphic, and review these reports first. Banned at every age.

Abuse and hate

Insults, threats or hatred aimed at someone because of their race, religion, sex, sexual orientation or disability, or because they are transgender. Abusing or threatening anyone is banned too. Under-18s only get comments from approved followers, so strangers can't comment on a young person's posts, and anyone can block anyone.

Bullying

Picking on someone, leaving them out on purpose, spreading rumours, mocking someone or sending repeated nasty comments. Under-18s only get comments from approved followers, and anyone can block anyone.

Violent content

Real or realistic pictures of serious violence or injury to people or animals, and threats of violence. Archery equipment isn't violent content. Hunting or fishing photos are allowed only if the activity was lawful where it happened and the photo isn't graphic. We remove graphic injury or cruelty. Banned at every age.

Harmful substances

Content that encourages people to take illegal drugs, misuse alcohol or other substances, smoke or vape, or to take them in a harmful way. Selling them is banned too. A normal photo with a drink after a competition is fine; encouraging misuse isn't. Banned at every age.

Dangerous stunts and challenges

Anything that dares or encourages others to do something that could hurt them. In archery that means unsafe shooting: shooting at people or animals, shooting without a safe backstop, trick shots that put anyone at risk, shooting at an object on or near someone, and copying challenges like these. Unsafe shooting can cause serious harm, so we take these reports seriously. Banned at every age.

Other things that aren't allowed

Harassment or stalking, threats, sharing private images of someone without their consent, selling illegal goods, fraud and scams, spam, and pretending to be someone else.

7. Reporting, complaints and appeals

7.1 Reporting something in the app

1. Open the menu on a post, comment or profile and choose Report.
2. Choose a reason: spam, harassment or abuse, unsafe content, or other. Add a few words if you can.
3. Send it. The screen tells you that reports are confidential and how quickly we review them.

What happens next:

• We aim to review it within 24 hours. Anything that puts a child at risk is looked at first.
• We may hide or remove the content, pause the account or ban it. Or we may decide it doesn't break the rules and leave it.
• We don't tell you what we decided after an in-app report.
• The person you reported is never told it was you.
• For anything urgent, email support@next-end.com. If someone is in immediate danger, call 999.

7.2 Reporting by email

Email support@next-end.com. You don't need an account. Use email to:

• tell us about anything the app's Report button doesn't cover, such as an account you think belongs to someone under the minimum age
• report on behalf of a child, as a parent or carer
• complain, or appeal a decision

When you report by email, we reply with the outcome, without naming anyone else, unless you ask us not to. We use your email address only to answer you, and we still never tell the other person who reported them.

7.3 Complaints and appeals

You can complain about anything on Next-End, including that we haven't followed these terms or the law, have wrongly limited what you can say, or haven't looked after your privacy.

You can appeal if we removed your content, paused or banned your account, or decided you are under the minimum age. Email support@next-end.com and tell us which decision you are appealing.

• We answer complaints and appeals within 5 working days.
• We look at each appeal again from the start, as if the first decision hadn't been made, and write down why we decided. Next-End has one director, so the same person who made the first decision looks at the appeal.
• If we got it wrong, we put the content back or reopen the account.
• If your account was banned, appeal within 30 days, before your data is deleted.

We keep a short record of each complaint, appeal and report for two years after the case is closed.

7.4 Emergencies

If someone is in danger, call 999. If you are worried about a child online, you can also report to CEOP or call the NSPCC on 0808 800 5000. Children and young people can call Childline on 0800 1111.

8. Closing accounts

We may pause or ban an account if:

• it breaks these rules seriously or more than once
• it posts illegal content
• it belongs to someone under the minimum age
• it is run by or for a terrorist group banned in the UK (a "proscribed organisation")

Proscribed organisations. If we have good reason to think an account is run by or for a banned group, we ban it. For example, if two of these are true: the name matches the group or one of its other names, the profile picture is the group's material, or the bio is the group's material. We may also decide because a large share of its recent posts support the group. We don't look at private content that nobody has shared with us.

What a pause does. It is temporary. The account can't post, comment, react, follow or report, and its profile and posts are hidden from other people. You can still sign in, score, see your history and delete your account. We tell you why, in the app and by email.

What a ban does. You can no longer sign in or use the app. We tell you why, by email and on screen. We keep your data for 30 days so you can appeal, then delete it as if you had deleted your account, apart from anything the law says we must keep. You can ask for a copy of your data, or for it to be deleted sooner, by emailing support@next-end.com. If we confirm an account belongs to someone under 13, we delete it straight away. A banned email address and handle can't be used on Next-End again, and coming back after a ban, including with a new email address, breaks these terms.

A ban doesn't cancel an App Store subscription. Cancel it in your App Store settings.

Disputing a decision. Email support@next-end.com. We answer within 5 working days (section 7.3). If we got it wrong, we reopen the account and everything comes back.

9. Automated tools

We use a word filter. When you save a comment, reply, post title or caption, or your profile name, handle or bio, it checks the text against a list of banned words and stops it being saved if it matches. It doesn't read photos, and it doesn't decide what happens to anyone's account.

We don't use any other automated tool to look for illegal or harmful content: no image scanning, no matching against databases of known images, and no AI review. People read the reports.

10. Your scores and your data

• Your scores are yours. You own the shoots, scores, notes and photos you add. We don't sell your information or show adverts.
• Posts you share. When you post, you let us store it and show it to the people you chose. You can remove it later.
• Scorecards you keep for other archers stay on your phone with their names. Only your own result goes to your account.
• Next-End scores are not official. Next-End doesn't check scores with a club or Archery GB. Handicaps and classifications in the app are a guide only, not an official record.
• Backup. Your phone saves first, then backs up to your account when you are online. We work hard to keep your data safe but can't promise it will never be lost, so keep your own record of anything important.
• How we use your information is in our privacy policy.

11. Deleting your account

You can delete your account in the app: Settings → Account → Delete account.

When you do, we delete your sign-in, profile, private shoots, equipment, posts, comments and follows straight away, and your photos within 30 days. Some things stay for a while: records of complaints and moderation, content held as evidence for a report, and anything the law says we must keep. The privacy policy has the details.

Deleting your account doesn't cancel a subscription bought through Apple. Cancel it first in your App Store settings (section 12).

12. Premium

Next-End has a paid plan called Premium. Today it adds 12-month and all-time progress charts and the full Training log, and shows a gold ring on your profile. Everything else is free, and you keep every free feature whether or not you try Premium.

• Bought through Apple. On iPhone you subscribe through the App Store. Apple takes the payment, under Apple's rules. We never see your card details.
• Price. The price is shown in the app, in your currency, before you buy.
• Free trial. If you're eligible, your first month is free. After that, Premium renews automatically each month or year, depending on the plan you chose, at the price shown, until you cancel.
• Cancelling. Cancel in your App Store settings at least 24 hours before the trial or the current period ends. Premium then stays on until the end of the period you have paid for.
• Changing your mind and refunds. Apple handles these. Under Apple's terms, if you live in the UK you can cancel a new subscription within 14 days of your receipt; this applies to the first purchase, not to renewals. For this or any other refund, ask Apple at reportaproblem.apple.com. Your rights under consumer law aren't affected.
• Price rises. If the price of your plan goes up, Apple tells you by email at least 30 days before, and you can cancel before the new price starts.
• Founder price. Next-End's first 500 accounts are founding archers. They can buy the annual plan at a lower founder price, and keep that price for as long as the subscription continues without a break. If it lapses, the founder price ends. A failed payment that Apple recovers during its billing grace period doesn't count as a lapse. Founding archers keep their founder card on their profile whether or not they have Premium.
• Premium belongs to your Next-End account, not your phone. Use Restore purchases if you sign in on a new phone.
• If Premium ends, nothing is deleted. The longer charts and Training log lock again, and come back if you subscribe again.
• Changes. We may change what Premium includes. We will give at least 30 days' notice in the app of any change that takes something away.

Next-End isn't offered on Android yet.

13. The law and how to contact us

Our responsibility. We try to keep Next-End working and your data safe, but we provide it as it is and can't promise it will always be available or free of errors. Nothing in these terms limits a right you have by law, or our responsibility for death or injury caused by our negligence, or for fraud.

Apple. On iPhone, Apple's standard licence for App Store apps also applies, alongside these terms. These terms are between you and Next-End LTD, not Apple.

Which law applies. These terms are governed by the law of England and Wales. If you live somewhere else, you keep the consumer rights you have where you live. If there is a dispute, you can use the courts of England and Wales or the courts where you live.

Changes. We may change these terms. If we change them in a way that matters, we will tell you in the app before the change starts.

Contact: Next-End LTD, 49, Level One, Basecamp Liverpool, Jamaica Street, Liverpool L1 0AH, United Kingdom. Email support@next-end.com.

See also our privacy policy.