Legal
Delete your Next-End account
Last updated: 11 November 2026
How to delete your Next-End account and its data, or delete some of your data and keep your account. Next-End is run by Next-End LTD.
Delete it in the app
Open Next-End and go to Settings → Account → Delete account. You'll be asked for your password. Your account is deleted straight away.
Can't use the app?
Email us from the address you sign in with, with the subject Delete my account. You don't need to install the app again.
- We email that address a confirmation code. Reply with the code to confirm the request is yours. If you can no longer use that address, we can't delete the account for you, because we have no other way to check it's yours. If you can still sign in, you can delete it in the app.
- We delete your account within one month of your request, or as soon as we can after you confirm if your reply comes later, and email you to say it's done.
Never send us your password. We will never ask for it.
What is deleted
Straight away: your sign-in, profile, age details, shoots, equipment, custom rounds, posts, comments, follows and your phones' notification addresses. Your photos are deleted within 30 days.
Other phones signed in to the account clear it once they connect and learn it has been deleted. A phone that hasn't connected for a long time may keep its own copy until you delete the app from it.
If the law requires us to keep an account for an investigation, we delete it as soon as we're allowed to.
What we keep, and for how long
| Kept | How long |
|---|---|
| Reported content held as evidence | Until the report is closed and 90 days after |
| Our record of complaints, appeals and safety concerns | 2 years after the case closes |
| Support emails, including your deletion request | 2 years after the conversation ends |
| Material kept for a National Crime Agency report | 1 year from the report; its reference for 5 years |
| Subscription records | Kept by RevenueCat as our billing records. Google and Apple keep their own purchase records |
| A coded copy of a banned person's email address, and their handle | For as long as the ban stands. We review these every two years |
| Earlier versions of a profile changed by our moderator | Two years after the change |
| Anything else the law requires us to keep | As long as the law requires |
This is a summary. The full list is in our privacy policy, section 7.
Delete some data and keep your account
In the app you can delete any shoot, post, comment or photo, and remove equipment, whenever you like. To ask us to delete something else, email support@next-end.com saying what you want deleted. We check it's you in the same way and reply within one month.